Privacy Policy

Pursuant to the General Data Protection Regulation (\"GDPR\").

Eforma S.r.l. in carrying out their business, they pay the utmost attention to the security and confidentiality of their customers\' personal data.

This information concerns the collection of personal data both online (Eforma website) and offline with the methods specified below.

Eforma S.r.l. is based in Via dell’Elettronica 9, 36016 Thiene (VI) Italy, for any information on privacy you can send a request email to info@eforma.it.

Eforma S.r.l. pursuant to article 13 of the GDPR 679/2016, as Data Controller of the personal data collected on this website (hereinafter also only the \"Site\"), through the app, or following the after-sales technical assistance activities, It provides you with the following information.

What personal data concerning you can be collected

The following categories of personal data concerning you can be collected (the term \"Personal Data\" will mean all the categories listed below, considered jointly):

Contact details - information relating to the name, social security number, address, telephone number, mobile number, email address.

Interests - information you provide us about your interests, including the products you are interested in.

Other personal data - information you provide to us regarding the place and date of birth, education or professional situation.

Use of the website - information on how you use the site, open or forward our communications, including information collected through cookies. The use of cookies allows Eforma S.r.l. to improve the quality of the service and to provide some useful features for navigation. Cookies are small text files sent by a web server to the browser and that the browser transfers to the visitor\'s hard drive when the visitor accesses the site, thus allowing Eforma S.r.l. to recognize the user\'s browser and facilitate access to the site at the time of subsequent visits. Most browsers are set to automatically accept all cookies; the user has the possibility, at any time, to set his browser to accept all cookies, only some, or to refuse them, disabling their use by the sites. Furthermore, the user can normally set the preferences of his browser in such a way as to be notified every time a cookie is stored in the memory of his computer.

Here are the links to manage your browser preferences:

IE: http://windows.microsoft.com/it-it/windows7/block-enable-or-allow-cookies

Safari: http://support.apple.com/kb/PH19255

Chrome: https://support.google.com/chrome/answer/95647?hl=it-IT&hlrm=fr&hlrm=en

Firefox: http://support.mozilla.org/it-IT/kb/enable-and-disable-cookies-website-preferences

For more information on cookies and how to prevent them from being installed, you can visit the following website in English: www.allaboutcookies.org. However, it should be noted that the website www.eforma.it, due to the technology on which it is based, in the presence of non-acceptance of cookies, may not work properly or suffer a slowdown in the loading of the pages. Finally, we remind you that at the end of each browsing session, the user can in any case delete both the browsing cache-memory and the cookies collected from their hard drive. Through this website, Eforma S.r.l. does not use cookies to transmit information of a personal nature or systems for tracing users; in addition, the cookies used by Eforma S.r.l. they do not detect any data stored on the user\'s computer.



This website uses the following types of cookies:

Technical cookies: They allow you to recognize a registered user and allow him access to the services offered in the dedicated areas. Technical cookies are managed and controlled by Eforma S.r.l. are necessary for the proper functioning of the website. These cookies also allow, based on the request expressed by the user, to recognize it on subsequent accesses so as not to have to enter their data at each visit. The cookie used to memorize having read the banner that informs the visitor about the use of cookies is also part of the technical cookies.

First and third party analytical cookies: They are used to collect data in aggregate form on how users navigate the website. Eforma S.r.l. treats the results of these analyzes anonymously and exclusively for statistical purposes and only if the service provider uses cookies to connect to the browser or other devices used to navigate the site. To disable analytical cookies and prevent Google Analytics from collecting data on your navigation, you can download the browser add-on for deactivating Google Analytics: https://tools.google.com/dlpage/gaoptout.



Cookies to integrate third-party software products and functions: This type of cookie integrates features developed by third parties within the pages of the site, in order to share the contents of the site or for the use of third-party software services. These cookies are sent from third-party domains that offer their functionality on the pages of the site.



How we collect your personal data

Eforma S.r.l. collects and processes your Personal Data in the following circumstances:

if you contact us, even by telephone, in order to request after-sales assistance;

if you respond to our marketing campaigns, for example by filling out a response form, or by entering data on one of our websites;

if you fill out paper registration forms and the like that are collected in various ways (during fairs, promotions or events);

if other Group companies or business partners legitimately transfer your personal data to us.



If you provide Personal Data on behalf of someone else, you must ensure, in advance, that the interested parties have read this Privacy Notice.

Please help us keep your Personal Data up-to-date by informing us of any changes.



For what purposes your personal data can be used

The processing of personal data must be legitimized by one of the legal conditions provided for by the current legislation on the protection of personal data as described below.

a) Establishment and execution of contractual relationships and consequent obligations, including communication relating to services (for example to initiate after-sales services)

Eforma S.r.l. may process your contact details for the purpose of establishing and executing contractual relationships, providing the requested services and responding to reports and complaints. Eforma S.r.l. you may also use your contact details, and in particular your email, to provide you with information relating to the service.

Prerequisite for processing: fulfillment of contractual obligations.

The provision of data is mandatory to manage the contractual relationship; failing that we will not be able to give you course.

b) Operational management and purposes strictly connected to this for accessing the website

d) Marketing to meet your needs and to provide you with promotional offers also in line with your preferences

Eforma S.r.l. may process your contact data for marketing and advertising communication purposes, aimed at informing you about promotional sales initiatives, carried out through automated contact methods (e-mail, sms and other mass messaging tools, etc.) and traditional methods of contact ( for example, telephone call with operator) or for market research and statistical surveys, where you give us specific consent and within the limits of what is described in the relative formula on the web page for collecting your data or by filling in paper forms.

Eforma S.r.l. it could also process contact data, interests and other personal data, to send you commercial communications in line with your preferences, on the basis of a specific customer profile, where you give us further specific consent and always within the limits of what described in the relative formula on the web page for collecting your data, or on the paper forms.

Prerequisite for processing: consent, failure to provide it does not have consequences on contractual relationships.

This consent may be revoked, at any time, with effect for subsequent processing by sending a revocation email to info@eforma.it.

Eforma S.r.l. You can also communicate your contact details for marketing and advertising purposes, aimed at informing you about promotional sales initiatives, carried out through automated contact methods (e-mail, sms and other mass messaging tools, etc.) and traditional contact methods. (for example, telephone call with operator) or for market research and statistical surveys, where you give us specific consent and within the limits of what is described in the relative formula on the web page for collecting your data.

Prerequisite for processing: consent, failure to provide it does not have consequences on contractual relationships.

This consent may be revoked, at any time, with effect for subsequent processing by sending a revocation email to info@eforma.it.

f) Compliance with legally binding requests to fulfill a legal obligation, regulations or provisions of the judicial authority, as well as to defend a right in court

Eforma Srl collects your contact data to fulfill a legal obligation and / or to defend your right in court

Prerequisite for processing: legal obligations, which the Company is obliged to comply with / legitimate interest of the Company to defend its own right.

How we keep your personal data safe

Eforma S.r.l. uses a wide range of security measures in order to improve the protection and maintenance of the security, integrity and accessibility of your Personal Data.

All your Personal Data are stored on our secure servers (or secure paper copies) or those of our suppliers or business partners, and are accessible and usable according to our standards and security policies (or equivalent standards for our suppliers or business partners).

We adopt, among others, measures such as:

the restriction of access to your Personal Data, based on need and for the purposes communicated only;

perimeter security systems to prohibit unauthorized access from the outside;

permanent monitoring of access to information systems to identify and stop the abuse of Personal Data;

tracking of access to your Personal Data by internal staff and verification of the related purpose.

Where we have provided you (or you have chosen) a password that allows you to access our website, applications or services provided by us, you will be responsible for the secrecy of such password and for complying with any other security procedures of which we would like to inform you about. We ask you not to share your password with anyone.



How long do we keep your information

We keep your Personal Data only for the time necessary to achieve the purposes for which it was collected or for any other legitimate related purpose. Therefore, if the Personal Data are processed for two different purposes, we will keep such data until the purpose with the longer term ceases, however we will no longer process the Personal Data for that purpose whose retention period has expired.

We limit access to your Personal Data only to those who need to use them for relevant purposes.

Your Personal Data that are no longer necessary, or for which there is no longer a legal prerequisite for its conservation, are irreversibly anonymised (and thus can be stored) or destroyed in a secure manner.

Below are the storage times in relation to the different purposes listed above:

a) Fulfillment of contractual obligations: the data processed to fulfill any contractual obligation may be kept for the entire duration of the contract and in any case no later than the next 10 years, in order to verify any pending, including accounting documents (e.g. invoices).

b) Operational management and purposes strictly connected to this for accessing the website: the data processed for this purpose may be stored no later than 5 years from the last activity and / or interaction with our website.

c) Purpose of customer satisfaction surveys: the data processed for this purpose may be kept for 5 years from the date on which we obtained your contact.

d) Marketing purposes, including profiled ones: Personal Data processed for marketing purposes may be kept for 5 years from the date on which we obtained your last consent for this purpose (with the exception of the opposition to receiving further communications);

e) In the event of disputes: in the event that it is to defend ourselves or act or even make claims against you or third parties, we may keep the Personal Data that we reasonably deem necessary to process for these purposes, for the time in which such claim can be persecuted.



Who we can share your personal data with

Your Personal Data may be accessed by duly authorized employees, as well as external suppliers, appointed, if necessary, as data processors, who provide support for the provision of services.



Contacts

The contact details of Eforma S.r.l., as data controller, are Eforma S.r.l. Via dell’Elettronica 9, 36016 Thiene (VI) Italy and to the email address info@eforma.it

If you have any questions regarding our processing of your Personal Data, you can address your requests by writing to info@eforma.it



Your data protection rights and your right to lodge complaints with the supervisory authority

Under certain conditions, you have the right to ask us:

access to your Personal Data,

a copy of the Personal Data you have provided us (so-called portability),

the correction of the data in our possession,

the cancellation of any data for which we no longer have any legal basis for processing,

the withdrawal of your consent, in the event that the processing is based on consent; ") }}

the limitation of the way in which we process your Personal Data, within the limits established by the legislation for the protection of Personal Data.

You also have the right to object, for reasons related to your particular situation, to the processing of your Personal Data based on legitimate interest, unless there are legitimate reasons. If the Personal Data are processed for direct marketing purposes, you have the right to object at any time to the processing of your Personal Data carried out for this purpose.

The exercise of these rights is subject to some exceptions aimed at safeguarding the public interest (for example the prevention or identification of crimes) and our interests (for example the maintenance of professional secrecy). In the event that you exercise any of the aforementioned rights, it will be our responsibility to verify that you are entitled to exercise it and we will reply, as a rule, within one month.